TM
Trevor M

1 reviews | Active since Jan 2026

26 Jan 2026, 20:03

Very Bad Service

I paid R1200 last week on the 23 Jan And I asked when Is my next payment I was told 25 Feb nw they say I must pay now They shwiched off my account I'm Nt happy at all with Rain I have proof and communication

0
Replies (11)
Rain
Rain's reply27 Jan 2026, 10:25
Official
Hi Trevor 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
TM
Trevor M's update27 Jan 2026, 14:43
Reviewer Update
I called again 2day twice asking Agents why did I have to pay R1200
Because Nov and Dec I was disconnected they said they don't knw can't even provide my invoice
I I'm stil waiting 4Rain to contact me no1 cares
I had 2but 100 air to call them even nw I'm still waitin
I have ref ***2 / ***2
They keep saying billing depa
TM
Trevor M's update27 Jan 2026, 14:47
Reviewer Update
Nov and Dec I was disconnected
I did month to month connection
Why are u Making me pay for Nov and Dec
And disconnect Me again nw
After paying R1200 last week of which ur Agents say they can c payment they don't knw is for what Plz reconnect Me I paid u in Full
TM
Trevor M's update27 Jan 2026, 14:51
Reviewer Update
Rain can respond here but they don't call Me or Send me an email
Waited since yesterday
TM
Trevor M's update28 Jan 2026, 19:59
Reviewer Update
This is Nt good i called again I'm stil Nt reconnected I was was told Jan bill will b removed when I get home again, I had 2get air time and cal rain again Ref***0
I lost a lot of Money making calls holding for 10min
I'm Nt happy at all
TM
Trevor M's update29 Jan 2026, 08:57
Reviewer Update
can i please get help on my account i called again this Morning and Call Centre Agents couldn't assist
cant even connect Me to Billing department
this is the worst service ever received
TM
Trevor M's update29 Jan 2026, 13:31
Reviewer Update
I paid for services and I get ignored
TM
Trevor M's update29 Jan 2026, 13:39
Reviewer Update
Where u are a law abiding citizen in SA this is hw u get treated
TM
Trevor M's update29 Jan 2026, 14:02
Reviewer Update
21 Jan I paid R1200 as communicated 2Me and I was told next payment is R650 Feb 2026
Nw that they closed my service they Wil charge me extra again end of Feb they will demand R650 by 2
Rain it's a ****
TM
Trevor M's update30 Jan 2026, 13:09
Reviewer Update
Soon as U pay and they debit your account they ignore U
All people complain are similar to mine
Nothing Gets done.
TM
Trevor M's update03 Feb 2026, 15:17
Reviewer Update
I'm seeing a lot of people online complaining about the same thing and Rain is ignoring all of Us.
Ater 2 years with Rain this is very disappointing