Very bad service

I've had the worst experience ever with Rain, I am so disappointed because your products look quite appealing. You have over charged me twice and I still can't get any help from your support, I've sent emails and all I receive its auto responses that an agent will contact me. The amount that you've deducted twice from my bank account is different to what is on the statement, the statement says R105 for the month of June yet you took R173 from my account and then sent me a message that the account is arrears and will be suspended and it was, for the month of June you took R300 form my account even though your service has been suspended. I want to cancel this subscription but I just can't, I want my money back.