LM
Lesego M

1 reviews | Active since Aug 2017

02 Apr 2021, 11:00

Very Bad

Rain has been nothing but a nightmare to one, I bought the R250 sim and 5G one. My 5G is not active still, when I call to activate it they say the number on system and the number on the SIM card don’t correspond. Why is it my problem? Where did RAM get the package they delivered?

I asked if they can’t merge the sim on the current device they gave me.

I spoke to Gerand and his Team Leader is Antony Vermulen this service is totally unacceptable. I can’t study nor stream for the weekend for the service I paid for.

Rain is a mess!!!

0
Replies (1)
Rain
Rain's reply02 Apr 2021, 11:25
Official
Good morning, Lesego.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing/networks team for further assistance.

Thank you 

Regards
rain