VB
Vanessa B

1 reviews | Active since Jul 2020

28 Jul 2020, 00:21

VERY BAD CUSTOMER SERVICE

It is the most pathetic service provider ever. No customer service. I am waiting since last Tuesday for a response regarding my account and the bad network with no response at all. Why can they just have a normal call centre line like most most other companies. At least then it would allow for immediate answers to your problems. Thank you Rain for ruining the thought of a good idea

0
Replies (1)
Rain
Rain's reply28 Jul 2020, 08:27
Official
Hi Vanessa

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline