MZ
Mbali Z
1 reviews | Active since Feb 2022
15 Oct 2024, 15:24
Very angry client poor service
I really don't know what more to do now, I got my sim card after 2 and half weeks today, only to find out it is not activated again i must wait 2 - 24 hrs for them to activate my sim. I don't understand why would the send me a sim that is not activated and i have to call again to find out what was the problem. Mnx even the agent i spoke to was not helpful
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
15 Oct 2024, 15:41Hi Mbali,
Thank you for bringing this to our attention,
We are currently reviewing your SIM swap query and will be in touch soon to provide further assistance.
Regards,
rain.
Thank you for bringing this to our attention,
We are currently reviewing your SIM swap query and will be in touch soon to provide further assistance.
Regards,
rain.
Rain's reply15 Oct 2024, 15:41
Official
Hi Mbali,
Thank you for bringing this to our attention,
We are currently reviewing your SIM swap query and will be in touch soon to provide further assistance.
Regards,
rain.
Thank you for bringing this to our attention,
We are currently reviewing your SIM swap query and will be in touch soon to provide further assistance.
Regards,
rain.
MZ
Mbali Z's updateReviewer Update
16 Oct 2024, 16:19Got an email that said my sim has been activated, but i still cannot make calls and i have switched it off.
MZ
Mbali Z's update16 Oct 2024, 16:19
Reviewer Update
Got an email that said my sim has been activated, but i still cannot make calls and i have switched it off.
MZ
Mbali Z's updateReviewer Update
16 Oct 2024, 16:27I have sent the email with the 6 digits
MZ
Mbali Z's update16 Oct 2024, 16:27
Reviewer Update
I have sent the email with the 6 digits
MZ
Mbali Z's updateReviewer Update
16 Oct 2024, 16:28I cant even receive calls? Hai i have suffered yooh
MZ
Mbali Z's update16 Oct 2024, 16:28
Reviewer Update
I cant even receive calls? Hai i have suffered yooh