Very ANGRY!!

What an unpleasant experience I've had with Rain, from no connection to them debiting me a full amount for nothing.

I've been struggling with connection since August, wrote an email and even wrote on their twitter page but no on assisted me. Continued with the struggles then decided to cancel in November which I was advised that I will be billed in the month of December (full amount), I didn't mind cause I will still have connection. Well I guess that was just a lie and I should have known better. I only had service for 3 DAYS after my cancelation!!! Ever since I had no internet connection, came the 23rd I was billed the full amount, for what?????????? I need my money to be refunded back into my account!!!!!!!!!