rH
rayleen H
1 reviews | Active since Oct 2017
28 Oct 2023, 12:01
Very anger
The people does not seem to know what they are doing, I am so anger right as I have been calling 7several with each person telling me a different story, I have never cancelled my rain scription if I knew I would never have paid and they could have come to collect the router it just goes to so that you are also untruworthy, CAN I HAVE MY MONEY BACk THEN YOU CAN COME AND COLLECT YOUR ROUTER, money does not fall out of the sky
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
28 Oct 2023, 12:13Hi Raylene haffajee
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply28 Oct 2023, 12:13
Official
Hi Raylene haffajee
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's replyOfficial
28 Oct 2023, 12:18Hi rayleen haffajee
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Rain's reply28 Oct 2023, 12:18
Official
Hi rayleen haffajee
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
rH
rayleen H's updateReviewer Update
30 Oct 2023, 08:56Good day
As I understand the message that was sent it says services was suspended not cancelled, and I phone in, I spoke to an Indian lady says that I will make a payment when I received my salary then she said it was fine, now when I I pay **** is cancelled now can I please have my money back since the router has been cancelled and you are more the welcome to come and collect ur router ........... .
rain: Due to repeated non-payment, we've had to suspend your service. Please make a payment within the next 7 days, to avoid cancellation of your rain service. Once cancelled, we'll schedule to collect your router. Sign in to rain.co.za/login/home to pay now.
As I understand the message that was sent it says services was suspended not cancelled, and I phone in, I spoke to an Indian lady says that I will make a payment when I received my salary then she said it was fine, now when I I pay **** is cancelled now can I please have my money back since the router has been cancelled and you are more the welcome to come and collect ur router ........... .
rain: Due to repeated non-payment, we've had to suspend your service. Please make a payment within the next 7 days, to avoid cancellation of your rain service. Once cancelled, we'll schedule to collect your router. Sign in to rain.co.za/login/home to pay now.
rH
rayleen H's update30 Oct 2023, 08:56
Reviewer Update
Good day
As I understand the message that was sent it says services was suspended not cancelled, and I phone in, I spoke to an Indian lady says that I will make a payment when I received my salary then she said it was fine, now when I I pay **** is cancelled now can I please have my money back since the router has been cancelled and you are more the welcome to come and collect ur router ........... .
rain: Due to repeated non-payment, we've had to suspend your service. Please make a payment within the next 7 days, to avoid cancellation of your rain service. Once cancelled, we'll schedule to collect your router. Sign in to rain.co.za/login/home to pay now.
As I understand the message that was sent it says services was suspended not cancelled, and I phone in, I spoke to an Indian lady says that I will make a payment when I received my salary then she said it was fine, now when I I pay **** is cancelled now can I please have my money back since the router has been cancelled and you are more the welcome to come and collect ur router ........... .
rain: Due to repeated non-payment, we've had to suspend your service. Please make a payment within the next 7 days, to avoid cancellation of your rain service. Once cancelled, we'll schedule to collect your router. Sign in to rain.co.za/login/home to pay now.