1 reviews | Active since Dec 2022
Veery disappointed client!!
This entire journey with Rain 5G has been an absolute nightmare from the start
You pay for the entire month but then you without internet for most of the month and they don't even care one single bit as long as they get your money customer service dont mean a damn at all.
And even if you do request a call no one gets back to you or even responds the way they treat their clients is pathetic I will never recommend rain to anyone.
Last month my internet was down for almost the whole month I became sick and tired of lodging complaints about the internet every month I ended up canceling with Rain and now they still have a nerve to tell me to pay for something that was never used and that my account will be debeted on the 25th.
I will have to contact my lawyer regarding this situation I am very disappointed in the service I have received from rain as well as customer service that was never provided.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
- I will not pay for a month where I basically never had internet check on the data base exactly how much internet was used and that is what I will pay for nothing more and nothing less
- I will not pay for a month where I basically never had internet check on the data base exactly how much internet was used and that is what I will pay for nothing more and nothing less