Utterly useless. No service. Yet you bill me for peak data...

Network outages for days at a time. No customer service (you have to deal with the CEO’s to actually get help)

Email customer service. They won’t help you. They’ll just send you an automated message to rate their (non existent) assistance. LOL.

My network has been off since 9am. I have not been able to use my rain SIM card all day. Yet I’m billed for 0.6gb of data... data theft? It’s the first day of the month.

Your call centre staff should be properly trained. The guy I called earlier couldn’t even check my account if the payment went through. (Which it did - yet they still emailed to say the line wasn’t paid for) The guy sounded irritated on the phone. Which agitated me even more.

If you need a reliable internet provider - look elsewhere. I work from home and have missed out productivity time and lost business due to this. And it keeps happening.

Rain ... I seriously think you need to look at your customer service staff.