NM
Nicholas M

1 reviews | Active since Apr 2025

16 Sept 2025, 09:58

Ussd

I'm struggling to dail *120*277# you sim card says invalid mmi please resolve this issue I want to use the ussd

0
Replies (13)
Rain
Rain's reply16 Sept 2025, 11:01
Official
Hi Nicholas 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Best regards,

Rain
Rain's reply16 Sept 2025, 11:04
Official
Hi Nicholas 

Please confirm if you want to withdraw money from the FND eWallet ?

Best regards,

Rain
Rain's reply16 Sept 2025, 11:04
Official
Hi @Nicholas 

If so please follow these steps 

Download the FNB App:

Download the FNB App from the Google Play Store or Apple App Store.

Open the App:

Once installed, open the FNB App.

Register as a Non-FNB User:

On the login page, look for the option to "Register as a non-FNB customer" or "eWallet holder" (this option allows you to access the eWallet without a bank account).

Follow the prompts to complete the registration process. You'll need your phone number (the one linked to the eWallet) and personal details.

Access the eWallet:

After registration, log in using your phone number and the PIN you set up.

Navigate to the "eWallet" section within the app, where you can view your balance, withdraw money, or use the funds for purchases.

Withdraw Money:

Best regards,

NM
Nicholas M's update16 Sept 2025, 12:17
Reviewer Update
It doesn't work
Rain
Rain's reply16 Sept 2025, 14:35
Official
Please advise what error you are getting.

Best regards,

NM
Nicholas M's update16 Sept 2025, 14:53
Reviewer Update
Invalid mmi code your sim card doesn't allow ussd
Rain
Rain's reply16 Sept 2025, 15:31
Official
Hi @Nicholas 

Please confirm the number( rain sim )  you are using 

Best regards,

NM
Nicholas M's update16 Sept 2025, 16:02
Reviewer Update
***
Rain
Rain's reply17 Sept 2025, 07:56
Official
Hi Nicholas

kindly advise if you have the trucaller app installed on your mobile phone?

Best regards,

NM
Nicholas M's update17 Sept 2025, 12:24
Reviewer Update
No I don't have it
Rain
Rain's reply17 Sept 2025, 12:57
Official
Thanks for taking our call, we are glad we could bring clarity to the matter.

Best regards,

NM
Nicholas M's update17 Sept 2025, 17:27
Reviewer Update
Sure thing 😊
Rain
Rain's reply18 Sept 2025, 08:47
Official
😊

Best regards,