USELESS RAIN NETWORK

I did say to 3 consultants the the balance with be sorted on the 20th. They said that they will call me back but they never did. Not I and stuck with no connection.

WHY are my SIM CARDS saying no internet connection if the issues is resolved?

My mobile Sim Cards are still not not working!!!!!!

I have been trying the get my cards and my sisters cards fixed for 3 weeks now. All that airtime calling the call center everyday for 3 week and they says the same thing. "We will send an email and someone will call you". It is extremely difficult to get the right customer service from Rain. No one ever calls back. I press a number for the quiery, and I still cannot get any help. So much wasted airtime calling for 3 weeks for just a simple solution. My sister is currently being billed for a lost Sim card and nobody can help cancel it. 4G SIM CARDS

I have been trying the get my cards and my sisters cards fixed for 3 weeks now. All that airtime calling the call center everyday for 3 week and they says the same thing. "We will send an email and someone will call you". It is extremely difficult to get the right customer service from Rain. No one ever calls back. I press a number for the quiery, and I still cannot get any help. So much wasted airtime calling for 3 weeks for just a simple solution. My sister is currently being billed for a lost Sim card and nobody can help cancel it.

THIS IS ALL A LIE. I HAVE NOT RECEIVED ANY EMAIL OR A CALL FROM RAIN CONSULTANTS MANAGER.
"Rain’s reply

06 Jan 2025 at 08:24

The business has rep**** privately, and only Boitumelo K can view this message. Why do businesses and reviewers write private replies?"

Letting it ring once and hanging up is not CALLLING.
Why do you not want a proof trail. You don't want to assist here or send me an e-mail?

She is in Spain. Call me for mine and hers.

YOU KEEP RESPONDING THIS **** NONSENS ARE YOU EVER GOING TO FOCKEN ASSIST ME.

YOU KEEP RESPONDING THIS SH$T NONSENS ARE YOU EVER GOING TO FOCKEN ASSIST ME.
SINCE WHEN DO YOU NOT HAVE MY DETAILS BUT WHEN YOU WANT PAYMENT YOU HAVE THEM!!!!

Good day
Kindly send me a direct email so that I can provide you with all the details.

MY BILL WAS R800 END OF DECEMBER NOW IT IS R1872.50. WHAT THE H€LL IS GOING ON. RAIN IS FULL IN ****!!!!!!

Hey dummy READ MY ABOVE COMPLAIN, DON'T ANSWER LIKE AN AI.

Why are yol charging me R1070.00 for January when my monthly payment is less than R600.00?????

Why are yol charging me R1070.00 for January when my monthly payment is less than R600.00?????

Why are yol charging me R1070.00 for January when my monthly payment is less than R600.00?????

Why are yol charging me R1070.00 for January when my monthly payment is less than R600.00?????

ARE YOU VEING A DUMMY. ALL THESE PARAGRAPHS DO NOT ANSWER MY QUESTION. MY MONTHLY PREMIUM IS R540.00 WHY AM I BEING CHARGED R1000.00? THIS IS ***EN ANNOYING. IF YOU DON'T KNOW HOW TO ASSIST, LET YOUR COMPLAINTS MANAGER RESPOND.

Sum card number *** still does not work!

The SIM cars is network.
You are charging me for February but the Wifi and SIM cards are not working!!

The SIM CARDS are 4G mobil network.
You are charging me for February but the Wifi and SIM cards are not working!!

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING.

RAIN NETWORK IS A JOKE. CHECK FOR HOW LONG HAVE I BEEN COMMUNICATING WITH YOL. CLEARLY YOU DO NOT KNOW HOW TO RESOLVE COMPLAINTS. THAT IS WHY MOST POEPLE ARE MOVING TO VUMA NETWORK.
RAIN NETWORK IS A COMPLETE MESS.

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING.

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING.

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING.

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

CANCEL THE FWAK0N USELESS THING WITH HORRIBLE CUSTOMER SERVICE!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

Boitumelo K’s reply

07 Feb 2025 at 06:28

YOU BILLED ME FOR FEBRUARY WAY BEFORE MY DEBIT DATE OF FEBRUARY 25TH.
YOU MUST REMOVE THE AMOUNT OF FEBRUARY BECAUSE ALL THE CARDS ARE NOT WORKING. I AM NOT PAYING FOR FEBRUARY. REMOVE THE AMOUNT!!!!!

CANCEL ALL!!!!!!

CANCEL ALL!!!!

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

THE NONSENSE SIM CARD AND WIFI HAS NOT BEEN WORKIN BUT THE BILL IS INCREASING. WORTSE NETWORK EVER. I ASKED YOU TO CANCEL THIS NONSENSE BUT YOU KEEP INCREASING THE BILL. ARE YOU EVEN QUALIFIED TO DEAL WITH CUSTOMER COMPLAINTS??????????????
CANCEL THIS NONSENSE.

DO NOT KEEP SENDING ME YOUR NONSENSE RESPOND.
I WIL CALL THE CEO AND TELL HIM HOW AWFUL THE COMPLAINTS DEPARTMENT AND CUSTOMER SERVICE IT. *********** EMPLOYEES!!!!!

YOU B!••¿¥ *********** EMPLOYEES
THE OMBUD AND YOUR CEO IS DEALING WITH MY COMPLAINT. SEND YOUR NAME SO THAT I CAN INCLUDE THEM IN MY REPLIES.