SN
Sipho N

1 reviews | Active since Sept 2009

22 Feb 2021, 16:41

Useless Rain Network

This is the most useless network, their adverts are on every platform but the network service is very bad. The device would show that you are fully covered yet no internet. You email them, they don't respond. This is their so called 5G network which is supposed to be fast and efficient.

0
Replies (2)
Rain
Rain's reply22 Feb 2021, 17:02
Official
Good afternoon Sipho.

I trust you are well

I would like to apologize for the service you gave experienced so far. I have escalated your ticket and please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

Best regards,

SN
Sipho N's update23 Feb 2021, 20:35
Reviewer Update
Still waiting for someone to call me. It is more than 24 hours and i am sure their phones are also connected to the Rain network which is always down.They are sure they owe no one an explanation with their poor network. All they keep doing is send these automated responses.