TF
Tania F
1 reviews | Active since May 2020
22 Mar 2022, 10:48
USELESS RAIN ISP!!
They don't deserve ONE star!! They deserve NOTHING!! USELESS!! I cancelled my subscription with them in January and was told it would only end at the end of February! Router was collected already and now I see a money still going off my account!! When you call, you get cut off and wait for HOURS till someone answers the damn phone!! PAY BACK THE MONEY!!!!!!
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Tania F's updateReviewer Update
22 Mar 2022, 11:55I JUST GOT A CALL FROM RAIN TO SAY THAT NO ERROR WAS MADE AND THAT THE FUNDS WERE DEBITED CORRECTLY BECAUSE THE SIM WAS STILL ACTIVE!!! WHEN I CANCELLED I TOLD THEM THAT MY FIBRE WOULD BE INSTALLED ON 6TH FEB SO I HAD NO USE FOR THEM AS FROM THEN,,..... STILL I GET DEBITED THE FULL AMOUNT FOR 5 DAYS WORTH BECAUSE "THE SIM WAS ACTIVE"!!! WHY DID THEY NOT DEACTIVATE THE SIM??? THEY KNEW I CANCELLED BECAUSE I STARTED USING FIBRE!???
D O N O T U S E RAIN, P E O P L E!!!!
OPEN YOUR EYES,...READ ABOUT THE TERRIBLE SERVICE FIRST!!!!
D O N O T U S E RAIN, P E O P L E!!!!
OPEN YOUR EYES,...READ ABOUT THE TERRIBLE SERVICE FIRST!!!!
TF
Tania F's update22 Mar 2022, 11:55
Reviewer Update
I JUST GOT A CALL FROM RAIN TO SAY THAT NO ERROR WAS MADE AND THAT THE FUNDS WERE DEBITED CORRECTLY BECAUSE THE SIM WAS STILL ACTIVE!!! WHEN I CANCELLED I TOLD THEM THAT MY FIBRE WOULD BE INSTALLED ON 6TH FEB SO I HAD NO USE FOR THEM AS FROM THEN,,..... STILL I GET DEBITED THE FULL AMOUNT FOR 5 DAYS WORTH BECAUSE "THE SIM WAS ACTIVE"!!! WHY DID THEY NOT DEACTIVATE THE SIM??? THEY KNEW I CANCELLED BECAUSE I STARTED USING FIBRE!???
D O N O T U S E RAIN, P E O P L E!!!!
OPEN YOUR EYES,...READ ABOUT THE TERRIBLE SERVICE FIRST!!!!
D O N O T U S E RAIN, P E O P L E!!!!
OPEN YOUR EYES,...READ ABOUT THE TERRIBLE SERVICE FIRST!!!!