1 reviews | Active since Dec 2015

13 Nov 2021, 11:00

Useless Rain

Once again Rain shows it pathetic incompetence. They only thing that they can do with utmost efficiency to taking their money every month. When is ICCASA going to step in and shut them down because of this poor pathetic service that they are providing???

Please don't come with the BS that I need to put an external antenna up. Why all of a sudden? If the external antenna is the issue, then I should be having the same problems with my Afrihost/ MTN connection.

Stop with the excuses Rain and start providing the service you promised. Amazing, 3.55Mbps download 4.43Mbps upload. WOW

0
Replies (3)
's update13 Nov 2021, 13:40
Reviewer Update
Use my ID number that was supp****, and find it
's update17 Nov 2021, 14:57
Reviewer Update
Current Speed Download 0.88Mbps Upload 5.06Mbps.

Doesn''t work
's update24 Nov 2021, 10:33
Reviewer Update
Well isn't it amazing, received an email from Mervin Jacobs at Rain, asking "when will it be convenient to phone" . My response anytime. That was on the 21/11/2021, still waiting for the phone call.
This type of support is really pathetic. Guaranteed, come the last day of the month, Rain will inform me that my invoice is ready for viewing. Really consistent with de*****ing people of their money, yet are unable to meet their commitments.
Way to go rain