AW
Amber W
1 reviews | Active since Mar 2023
27 Jun 2023, 09:39
USELESS RAIN
After 3 months of telling Rain to change my billing date (via email and telephone) it still has not been done!!!! for three months they have debited my account and I am left with Bank Charges!!! I am sick and tired of these people and their incompetence. I have emailed them, phoned them. I am exhausted!!! I have now contacted Icasa and the Ombudsman. I want rid of this useless Company!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Jun 2023, 09:46Hi Amber.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply27 Jun 2023, 09:46
Official
Hi Amber.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
AW
Amber W's updateReviewer Update
27 Jun 2023, 10:15You've been getting on this since end April. Speak to a different supervisor every time I call. When I mention a supervisor's name, they tell me they've never heard of them 🙄😳 Oh, at one point, I was told "that's a supervisor in India".
AW
Amber W's update27 Jun 2023, 10:15
Reviewer Update
You've been getting on this since end April. Speak to a different supervisor every time I call. When I mention a supervisor's name, they tell me they've never heard of them 🙄😳 Oh, at one point, I was told "that's a supervisor in India".
AW
Amber W's updateReviewer Update
27 Jun 2023, 10:54I've had contact with Rain. I will respond in a more positive way if I get home and my WiFi is on. Let's see.
AW
Amber W's update27 Jun 2023, 10:54
Reviewer Update
I've had contact with Rain. I will respond in a more positive way if I get home and my WiFi is on. Let's see.