DP
Debbie P

1 reviews | Active since Dec 2011

25 Apr 2025, 16:20

Useless product and disgusting service

The most appalling company and service. I collected my router a week ago. Despite numerous calls a day and untold promises no one calls back. My router has not been activated and I can’t use the WiFi. Stay far away from this company. I may as well throw this thing in the bin for all it’s worth.

0
Replies (2)
Rain
Rain's reply25 Apr 2025, 16:47
Official
Hi Debbie,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
DP
Debbie P's update29 Apr 2025, 07:07
Reviewer Update
The reviews for Rain are appalling. I wondered what happened when they reach out to help and now I know. Absolutely nothing. 11 days and the WiFi has still not been activated. I will be returning my device and judging by all these reviews the sooner the better