Useless network

Will your network ever connect? What are we paying for? I logged a hellopeter complaint 2 weeks ago up till now we waiting for a consultant to call. I think I must go to Carte blanche like other people who are not happy with rain and it seems we all complaining of the same issue. To make it worse we can't call because the number is not going through. We get a message that you are closed due to covid and we must email support but there's no one there. This is the worst network ever and you guys are only a year. Yeoline will respond by apologizing and nothing will happen. Rain is useless even the trouble shooting replies I got from Facebook messenger doesn't help