TM
Tinyiko M

1 reviews | Active since Jan 2025

13 Apr 2025, 13:33

Useless network

After paying the account update and in still disconnected for no reason...one thing i know abt this useless network is that they are not going to refund me for the hours that im disconnected yet i apaid the account update

0
Replies (5)
Rain
Rain's reply13 Apr 2025, 13:41
Official
Hi Tinyiko,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.
TM
Tinyiko M's update13 Apr 2025, 18:15
Reviewer Update
What about the other simcards named andani? All simcards must be reconnected i dont owe u people anything.
TM
Tinyiko M's update14 Apr 2025, 12:48
Reviewer Update
I was told that i will be contacted today by the technical team around 9...nobody called me and the andani simcard is still not working njani?? Yet ive never missed any payment
TM
Tinyiko M's update15 Apr 2025, 17:34
Reviewer Update
Nobody contacted me untill now instead i called using my airtime and the 1 rude agent that i spoke to bur she hung up after asking to speak to the team leader.. I have paid but my other simcards have been disconnected.. I requested to be called back since the 13th but no1 cares to call me.. I need explanation
TM
Tinyiko M's update15 Apr 2025, 17:34
Reviewer Update
And rain never resolve my issue. They must stop writing lies on this platform