1 reviews | Active since Mar 2020
Useless ISP
They disconnected me for the last 24 hours raising reasons that I owe them yet my account is on positive. When I called, their consultants where hanging up my calls and some lying to me. There's no structure where you can raise your complains within. The least u can do is to contact ICASA.
They have call center in India which is useless... I was holding for almost 1 hour begging them to reconnect me but I kept on being promised to be called back, everytime when you call back, you find a different useless consutant and you have to start again from scratch narrating your sorrows.
All the airtime, extra money you use to buy data because of their incompetency and petrol to travel to the office coz u can no longer be ably to work from home, it's all on you, they take Zero responsibility.
They promised me a 1 month free subscription of which I even doubt I will get it.
They're a team of *********** people
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
He saw my dissatisfaction which was going on for about 26 hours of being thrown from pillar to post, he got involved and ensured that I was reconnected within an hour. Also ensured that the free one month I was promised I get it.
He worked with me like his only customer and I really appreciate that. I wish all other rain members can be like him... Thank you Linray, thank you so much
He saw my dissatisfaction which was going on for about 26 hours of being thrown from pillar to post, he got involved and ensured that I was reconnected within an hour. Also ensured that the free one month I was promised I get it.
He worked with me like his only customer and I really appreciate that. I wish all other rain members can be like him... Thank you Linray, thank you so much