1 reviews | Active since Jun 2023
Useless Internet provider
Whatever you do choose a different Internet provider, definitely not Rain, they are ***********, not helpful, no matter how many times you call them back they all promise to call you back and never do, I lost connection on the 20th April 2025 and started calling them to report this matter on the 21st and to date I've never gotten connected, mind you I work from home and had to miss 3 days of work all because I had hoped I will get assistance, until I realised let me go at a restaurant with all my equipment, buy food that I don't want all just so I can connect to the Internet.
Bare in mind the reason I work from home I have a 3month old baby, and I was forced to take her to day care because of Rain, the most annoying part is that everyone I spoke to from rain could confirm that the is nothing wrong with my Router, sim card or tower I'm connected, so basically problem is on their side, but they all couldn't do anything. As if all that trauma was not enough, I called them for a week now asking to cancel and they still refuse to assist me, to date. Even went to thier useless website "ask Rain" nothing happened. Thier call centre is the most useless thing ever, and i feel like there's communication breakdown of some sort, because no one in there speaks clear English, could be they not understanding clear too.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Stop with the excuses, is it not enough that you have been feeding me ****y stories since April already?
Stop with the excuses, is it not enough that you have been feeding me ****y stories since April already?
Our technicians are aware of the ongoing issue and are doing what they can to get the tower restored.
We apologize for the inconvenience. Currently, we do not have an estimated time of repair.
Your patience would be highly appreciated.
Thanks,
rain.
This is the private response they keep sending me, and I keep telling them that it's not gonna fly because I stay in a complex and everyone else's is working fine, those who are on rain, kindly explain if I have a special tower that is used only by me.
Our technicians are aware of the ongoing issue and are doing what they can to get the tower restored.
We apologize for the inconvenience. Currently, we do not have an estimated time of repair.
Your patience would be highly appreciated.
Thanks,
rain.
This is the private response they keep sending me, and I keep telling them that it's not gonna fly because I stay in a complex and everyone else's is working fine, those who are on rain, kindly explain if I have a special tower that is used only by me.
Problem is that you people don't want to take Accountability, hou keep saying you don't have an estimated time of repair when nothing is broken, everyone that uses Rain in my complex is connected fine.
Problem is that you people don't want to take Accountability, hou keep saying you don't have an estimated time of repair when nothing is broken, everyone that uses Rain in my complex is connected fine.