useless first day
Wow, first day of receiving the router there is not signal. i have cancelled the service then. the call center closes at 8pm imagine so any issues after 8pm you are on your own. saw bad reviews and thought i will be 1 of the people who don't get affected by the ridiculous service but i was wrong. if i don't get any response by Friday the 25th on when you are going to pick up your router i am going to drive to your offices in woodmead and drop off your stupid router and please prepare my refund coz am not leaving without it.
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Rain's replyOfficial
28 Sept 2020, 10:57Hi Temogo H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply28 Sept 2020, 10:57
Official
Hi Temogo H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
's updateReviewer Update
29 Sept 2020, 12:35as i waited for the call and cancelled.. Please note that if you don't refund me you wont get your router.
's update29 Sept 2020, 12:35
Reviewer Update
as i waited for the call and cancelled.. Please note that if you don't refund me you wont get your router.