VB
Victor B

1 reviews | Active since Dec 2020

09 Dec 2020, 07:43

Useless Customer service, often No signal

Useless, only worked properly for the first 3 weeks. Signal keeps dropping, so your device has to try Re connect. Reported it by e mail, phoning Rain, sending them messages on Face Book. Their customer service says they will escalate, BUT NOTHING EVER HAPPENS, never get back to you! Useless company!

0
Replies (3)
Rain
Rain's reply09 Dec 2020, 07:54
Official
Good morning Victor 

I hope you are well today  

Kindly accept my humble apologies for the service that you have received thus far, may I have your email address that was used to create your rain account so that we can assist you.

Regards
Mosa
VB
Victor B's update09 Dec 2020, 08:03
Reviewer Update
***
VB
Victor B's update09 Dec 2020, 12:01
Reviewer Update
My e mail address for my account is ***
I have got to the frustrating poing now that All I want to do is cancel.
Enough is enough, battled long enough with the internet connection and with Rains lack of any will to address the problem
The Last thing I want is to be paying one cent more to this company!!