IG
Itumeleng G

1 reviews | Active since Mar 2017

20 Aug 2022, 05:22

Useless customer service

Wrongful billing..

Since April, they billed me twice, I called asking for assistance, no one helped.

I stopped using their sim.. they still billed me, I call asking for assistance, no help.. this is now in June.

I call again end of July, asking for assistance, "they will call in 24hour, with issue resolved" I rest..

Today - 20 August 2022.. I'm tired.. their consultants are useless, their service is useless..

False advertising-

I'm tired of rain.. useless network, service and your people are useless.

Please cancel my subscription.

0
Replies (1)
Rain
Rain's reply20 Aug 2022, 08:29
Official
Hi Itumeleng 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain