IG
Itumeleng G
1 reviews | Active since Mar 2017
20 Aug 2022, 05:22
Useless customer service
Wrongful billing..
Since April, they billed me twice, I called asking for assistance, no one helped.
I stopped using their sim.. they still billed me, I call asking for assistance, no help.. this is now in June.
I call again end of July, asking for assistance, "they will call in 24hour, with issue resolved" I rest..
Today - 20 August 2022.. I'm tired.. their consultants are useless, their service is useless..
False advertising-
I'm tired of rain.. useless network, service and your people are useless.
Please cancel my subscription.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
20 Aug 2022, 08:29Hi Itumeleng
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply20 Aug 2022, 08:29
Official
Hi Itumeleng
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
