BV
Benjamin V
1 reviews | Active since Jun 2016
12 Jun 2020, 12:59
Useless customer care services
We bought a 4g product from them online. The catch is they don't have any telephones that receive calls you are stuck with what you bought and you pay for it .they say complaint online is two days now reply.how useless can this be.why does south africa allow this busdiness to operate and treat people like this .I regret buying from them.
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Replies (1)Rain's replyOfficial
12 Jun 2020, 19:05Hi there Benjie,
Apologies for the inconvenience caused, we closed our lines as we had protect our staff due to COVID and are working through a messaging system.
This is not an excuse, but we will get back to world class service.
Earl will call you to assist.
Regards
team Rain
Apologies for the inconvenience caused, we closed our lines as we had protect our staff due to COVID and are working through a messaging system.
This is not an excuse, but we will get back to world class service.
Earl will call you to assist.
Regards
team Rain
Rain's reply12 Jun 2020, 19:05
Official
Hi there Benjie,
Apologies for the inconvenience caused, we closed our lines as we had protect our staff due to COVID and are working through a messaging system.
This is not an excuse, but we will get back to world class service.
Earl will call you to assist.
Regards
team Rain
Apologies for the inconvenience caused, we closed our lines as we had protect our staff due to COVID and are working through a messaging system.
This is not an excuse, but we will get back to world class service.
Earl will call you to assist.
Regards
team Rain
