DP
Donovan P

1 reviews | Active since Oct 2016

17 Jul 2020, 12:46

Useless ***ards

Having an issue with RICA on simcard. Received mail that I would be contacted within 24-48 hours. Its been 7 days. Submitted new request, get same generic email reply. Ref no *** and ***. I see on other reviews a copy/paste response. No call centre; is it because of the **** service that the consultants cannot cope?

0
Replies (1)
Rain
Rain's reply17 Jul 2020, 13:22
Official
Hi Donovan

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline