LW
Levert W

1 reviews | Active since May 2014

27 Mar 2024, 12:32

USELESS COMPANY !!!!!

I DID A ROUTER SWOP ON THE 21.03.2024 AND UP UNTIL TODAY I DON'T HAVE INTERNET ACCESS AFTER CALLING THEM FROM MY CELLPHONE MORE THEN 10 TIMES BUT STILL NO ASSISTANCE RECIEVED, TO MENTION A FEW NAMES, I SPOKE TO ASIPHE, SELWYN, SIMPHIWE, CINDY MAJOLA AND THERE ARE MORE, THEY PROMISE TO CALL YOU BACK BUT NEVER KEEP THEIR PROMISES. I AM WORKING FROM HOME AND NEED TO BYE DATA DAILY TO ENABLE ME TO DO SO WHERE I PAID THESE PEOPLE FOR MY MONTHLY FEES. I AM DISGUSTED IN THE PATHETIC SERVICE RECEIVED FROM THIS COMPANY. I WOULD NEVER RECOMMEND THESE PEOPLE TO ANYONE.

0
Replies (2)
Rain
Rain's reply27 Mar 2024, 12:36
Official
Hi Levert Witbooi

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain

LW
Levert W's update01 Apr 2024, 21:39
Reviewer Update
RAIN STILL DID NOT SORT OUT MY WIFI SINCE THE 21ST MARCH, I RECEIVED A CALL ON THE 28TH FROM AN AGENT ADVISING THAT THEY WILL SORT IT OUT, STILL NOTHING. THIS IS THE WORST SERVICE I'VE EVER RECEIVED FROM ANY COMPANY, I THINK THEY JUST A GOOD WASTE OF OUR TIME AND MONEY. I'VE PAID THEM ON THE 22ND AND DON'T EVEN KNOW HOW MUCH MONEY I'VE SPENT ON BUYING DATA DAILY AS I'M WORKING FROM HOME, WILL THEY REFUND ME? I DON'T EVEN THINK THEY WOULD SHOW REMORSE FOR THEIR PATHETIC SERVICE. I WOULD DEFINATELY NOT RECOMMEND THIS SERVICE TO ANYONE EVEN IF THEY WERE THE LAST COMPANY ON EARTH!!!