YZY
Yolanda Zunde Yolanda.blatt
1 reviews | Active since Nov 2023
05 Feb 2025, 06:15
Useless company
I have had rain for some time now. In 2024 i was due for an upgrade. I accepted the upgrade but they never cancelled my precious rooter yes one can see I unplugged the old one once I received the new device . Every month since November 2024 I debit my account with R1100 R1300 R1400 and its suppose to be R625 per month. I still get messages to say I am in arrears. When I do contact them to report the problem it takes days for someone to get back to me and I have reported this issue before and nothing gets done about it.
Helpful (0)
Replies (18)0
Replies (18)
Rain's replyOfficial
05 Feb 2025, 07:49Hi Yolanda Z,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the cancellation issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the cancellation issue, and we'll be in contact soon.
Regards,
rain.
Rain's reply05 Feb 2025, 07:49
Official
Hi Yolanda Z,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the cancellation issue, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the cancellation issue, and we'll be in contact soon.
Regards,
rain.
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 05:35This is bull****. I have been using one device and you still charge me for two. Take your device and refund me . *******
YZY
Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 05:35
Reviewer Update
This is bull****. I have been using one device and you still charge me for two. Take your device and refund me . *******
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 05:36You debit me for two devices yet I have had one . You still charged me for two . I hate this company
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 05:36
Reviewer Update
You debit me for two devices yet I have had one . You still charged me for two . I hate this company
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 05:37Don't ever think of getting Rain. One of the worst mistakes I have ever made
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 05:37
Reviewer Update
Don't ever think of getting Rain. One of the worst mistakes I have ever made
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 07:14What does upgrade mean to you????? You can clearly see that I have been using one device !!!!
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 07:14
Reviewer Update
What does upgrade mean to you????? You can clearly see that I have been using one device !!!!
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 07:14Please cone fetch your device. You are pathetic.
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 07:14
Reviewer Update
Please cone fetch your device. You are pathetic.
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 07:17You are a bunch of ******* !!!!!
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 07:17
Reviewer Update
You are a bunch of ******* !!!!!
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 07:27I wonder how many other clients get caught and ****med lime this by you. Dear public, when Upgrade , remind Rain to cancel your old device because apparently accepting an upgrade means i agree to pay for two devices . Best money making scheme ever .
YZY
Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 07:27
Reviewer Update
I wonder how many other clients get caught and ****med lime this by you. Dear public, when Upgrade , remind Rain to cancel your old device because apparently accepting an upgrade means i agree to pay for two devices . Best money making scheme ever .
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 07:43I find it strange and unprofessional how Rain replies on this website but they don’t call you in person. I am sitting with 3 reference numbers and no one has called me yet here they reply swiftly. Please cancel my subscription.
YZY
Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 07:43
Reviewer Update
I find it strange and unprofessional how Rain replies on this website but they don’t call you in person. I am sitting with 3 reference numbers and no one has called me yet here they reply swiftly. Please cancel my subscription.
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 08:18I am away for two weeks . You can collect when I am back. Immediately.
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 08:18
Reviewer Update
I am away for two weeks . You can collect when I am back. Immediately.
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 08:34Cancel my subscription immediately. And do not charge me one more cent!!!! Do you understand English??
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 08:34
Reviewer Update
Cancel my subscription immediately. And do not charge me one more cent!!!! Do you understand English??
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 09:03You deducted R1317.42 o. 31/01/25 - R1420 on 31/12/24 - 30/11/24 - R1107.50 for THE UPGRADE. I have now unplugged the device and cancel my subscription. So stop *****ing money from my account.
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 09:03
Reviewer Update
You deducted R1317.42 o. 31/01/25 - R1420 on 31/12/24 - 30/11/24 - R1107.50 for THE UPGRADE. I have now unplugged the device and cancel my subscription. So stop *****ing money from my account.
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 09:05I was suppose to pay R625 a month which is suppose to be R1875 for 3 months. You charged me R3844.92 . Rain stole R1969.92 from me
YZY
Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 09:05
Reviewer Update
I was suppose to pay R625 a month which is suppose to be R1875 for 3 months. You charged me R3844.92 . Rain stole R1969.92 from me
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 10:03How is that possible if it is suppose to be R625 a month??!! I agreed to an upgrade not two devices.
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 10:03
Reviewer Update
How is that possible if it is suppose to be R625 a month??!! I agreed to an upgrade not two devices.
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Yolanda Zunde Yolanda.blatt's updateReviewer Update
07 Feb 2025, 10:04Dont do business with Rain . ****mers !!!
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Yolanda Zunde Yolanda.blatt's update07 Feb 2025, 10:04
Reviewer Update
Dont do business with Rain . ****mers !!!
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
08 Feb 2025, 17:38Rain has only rep**** to me on hello peter. They should listen to the conversation of the day I agreed to an upgrade. Not once did the salesperson explain to me that I am agreeing to two lines , not once did she advice me to cancel my subscription in order to upgrade. This is a *********** company that just *****s from one. I have cancelled my subscription and dont want anything to do with these *******. I dont recommend Rain to anyone. Bad bad bad company. I better not get a bill at the end of February.
YZY
Yolanda Zunde Yolanda.blatt's update08 Feb 2025, 17:38
Reviewer Update
Rain has only rep**** to me on hello peter. They should listen to the conversation of the day I agreed to an upgrade. Not once did the salesperson explain to me that I am agreeing to two lines , not once did she advice me to cancel my subscription in order to upgrade. This is a *********** company that just *****s from one. I have cancelled my subscription and dont want anything to do with these *******. I dont recommend Rain to anyone. Bad bad bad company. I better not get a bill at the end of February.
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
19 Feb 2025, 01:46I requested you cancel my account immediately on the app and if you go to the 7 th of February on hello peter you will see that i told you to cancel my subscription immediately. Every one can see that. So no, you can not charge me at the end of the month. All the messages are here for the public to see. You are a useless company
YZY
Yolanda Zunde Yolanda.blatt's update19 Feb 2025, 01:46
Reviewer Update
I requested you cancel my account immediately on the app and if you go to the 7 th of February on hello peter you will see that i told you to cancel my subscription immediately. Every one can see that. So no, you can not charge me at the end of the month. All the messages are here for the public to see. You are a useless company
YZY
Yolanda Zunde Yolanda.blatt's updateReviewer Update
19 Feb 2025, 01:498:34 am / 7 February I told you to cancel my subscription. Read the messages. I have never dealt with such a useless company
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Yolanda Zunde Yolanda.blatt's update19 Feb 2025, 01:49
Reviewer Update
8:34 am / 7 February I told you to cancel my subscription. Read the messages. I have never dealt with such a useless company