WM
Werner M

1 reviews | Active since Jul 2017

04 Dec 2020, 09:27

useless call centre

i spend a lot of money with Rain, now they tell me that I have not paid! please wake up all my networks are down... I've phone the helpdesk endless times spend huge amounts on vodacom failback and i just kept on being told they will phone me back not one of the 5 call centre agents has called me back yet! do you want my business or not?

0
Replies (2)
Rain
Rain's reply04 Dec 2020, 09:49
Official
Hi Werner

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

WM
Werner M's update04 Dec 2020, 10:20
Reviewer Update
managed to peak to the manager Vernonia lets see how it goes still offline though!