sS
salome S

1 reviews | Active since May 2016

01 Apr 2023, 08:59

USELESS BUNCH OF MFERS ---- JUST DEBIT YOUR BANK ACCOUNT AS THEY PLEASE. THIS MUST STOP NOW !!!!!!!!!!!!!!

WHO THE HELL DO YOU THINK YOU ARE TO JUST DEBIT PEOPLE'S BANK ACCOUNTS AS YOU WISH ???????????????????????????

I NEVER GAVE YOU AUTHORISATION TO TAKE MONEY OFF MY ACCOUNT AS YOU PLEASE !!!!!!!!!!!!!!!!!!!!!!!!!!!

I HAVE RAISED THIS SAME DAMN ISSUE LAST MONTH AND YOU EVEN HAD TO REFUND ME THE DOUBLE PAYMENT ----- I DEMAND THAT YOU CONTACT ME WITHIN THE NEXT 10 MINUTES OR I WILL GIVE BACK YOUR Z#IT AND GO SOMEWHERE ELSE !!!!!!!!!!!!!!!!!!!

0
Replies (5)
Rain
Rain's reply01 Apr 2023, 09:22
Official
 

Hi Salome 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 

 
sS
salome S's update01 Apr 2023, 09:51
Reviewer Update
PLEASE NOTE : the payment will NOT reflect at all - as it was rejected by Capitec due to a glitch on their system. I have just spent 45 minutes in a call with them.

I do not wish to have DOUBLE payments on my account again --- so - either RAIN request the payment again OR confirm that I need to make the payment from my side BUT that this will NOT cause a double payment again !

sS
salome S's update01 Apr 2023, 10:13
Reviewer Update
I have made the payment and it DID go through. NOW --- ONCE AND FOR ALL - I DID NOT GIVE YOU CONSENT TO DEBIT MY ACCOUNT - if this happens again, I WILL LAY CHARGES OF THEFT AGAINST RAIN AT THE SAPS. THE WAY YOU CONDUCT BUSINESS IS NOT ACCEPTABLE !!!!!!!!!!!!!!
sS
salome S's update01 Apr 2023, 11:01
Reviewer Update
The point still stands --- I NEVER GAVE YOU AUTHORISATION TO TAKE MONEY OFF MY ACCOUNT AND NOWHERE WAS IT STATED THAT YOU WILL BE DEBITING MY ACCOUNT !!!!!!!!!!!!!!! WHEN YOU TAKE SOMETHING FROM SOMEONE WITHOUT THEIR CONSENT ---- IT IS THEFT !!!!!!!!!!!!!!!!!!!!
sS
salome S's update01 Apr 2023, 12:33
Reviewer Update
PLEASE NOTE :

THAT IS A BULL**** STATEMENT !!!!!!!!!!!!!!!!!!!!!!!!

I was JUST asked about the DATE but NEVER told that YOU will be debiting my account at will !!!!!!!!!!!!!!!!!!!!!!!! - SUPPLY MET WITH THE PROOF !!!!!!!!!!!!!!!!!

TRAIN YOUR STAFF PROPERLY THEN THIS TYPE OF **** WILL NOT HAPPEN !!!!!!!!!!!!!!!!!!!!!!!!!!!

YOU MUST APOLOGISE FOR THE INFERIOR and *********** SERVICE SUPP**** INSTEAD OF DISPLAYING SUCH A SUPERIOR F'DUP ATTITUDE BY STARTING EVERY REPLY WITH PLEASE NOTE : !!!!!!!!!!!!!!!!!!!!!!!!!