NW
Nicholas W
1 reviews | Active since May 2021
01 Nov 2022, 21:59
Useless.
Utterly useless. The internet hasn't been working properly for weeks, service agents call but nothing is resolved, and when I cancel, they still charge for the month, even though they advertise their packages as "up front". You pay for the first month up front, and the last twice over. STAY AWAY!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
02 Nov 2022, 08:40Hi Nicholas
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply02 Nov 2022, 08:40
Official
Hi Nicholas
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Nicholas W's updateReviewer Update
02 Nov 2022, 15:07Please email me all of my account invoices. Half of them are not on the system. This service is post paid, you guys didn't credit me for a payment that was made in January.
NW
Nicholas W's update02 Nov 2022, 15:07
Reviewer Update
Please email me all of my account invoices. Half of them are not on the system. This service is post paid, you guys didn't credit me for a payment that was made in January.
NW
Nicholas W's updateReviewer Update
02 Nov 2022, 15:07Please see the January 2022 invoice
NW
Nicholas W's update02 Nov 2022, 15:07
Reviewer Update
Please see the January 2022 invoice
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Nicholas W's updateReviewer Update
02 Nov 2022, 15:28Yes, but it was not credited on my January invoice. That is why my account is in post paid
NW
Nicholas W's update02 Nov 2022, 15:28
Reviewer Update
Yes, but it was not credited on my January invoice. That is why my account is in post paid
NW
Nicholas W's updateReviewer Update
02 Nov 2022, 15:29Please provide me with an email so that we can take this further
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Nicholas W's update02 Nov 2022, 15:29
Reviewer Update
Please provide me with an email so that we can take this further