Useless

I am beyond frustrated with Rain.

For the past Month, I have had little to no internet connection during the times 18h30- 00h00. I am paying for the 5G option and should therefore not be disconnected or throttled during peak hours, and yet...

I have logged a call with your customer service department almost every single day to no avail. Your technical team has yet to call me to help with my internet connection. I have to study in the evenings and submit assignments and this is proving to be a difficult task due to the lack of service or urgency from Rains side in solving my connection problem.

I am terminating my contract with you guys and moving to a more reliable service.