Useless and to lazy to fix the problemes

Thanks for the first respondes in months that is really kind of you.But im not patient and dropping my speed to 1.0Mbps download and dropping my upload to 0.3 Mbps it means you are on it or just posting a reply to look like you really care about your clients...sorry money each month.Im waiting for getting on it "ASAP"...

Its almost 1 hour after the reply the made on the review.
And yet Rain did nothing.They just reply and go on doing nothing about the issue.Its easy to say they will get on it ASAP but yet nothing was done.They expect their payment every month and get it.But yet like me one of their many clients almost 4 years with them started having problems with my rain from last year october.then n few weeks will pas and then the same problem over and over and the only thing they do is nothing.If they did the job there will ot be any problems but they give bad services and still expect payments and they hope for new clients.But like many companies the forget the client is right and with out any clients there will be no money and no money means no business.I also work 12-16 hours a week but we get clients and keep them for many years and the reason is that we do our jobs and work super late to keep them happy and the always keep coming back.

Dear Hallo Peter

Rain did reply to me and said they will address the issue "ASAP"
My intetnet speed is still very low and no one has done anything about my speed.
Im getting super frustated becuase they are not doing anything about my issue.
They are just ignoring me flat.But they are getting paid and not giving the services im paying for.

I just want to know what can i do to make sure what can i do to take action agains them for not wanting to fix their problemes

And the thing is im using the net also at home for work.
And now im getting behind on my work.

Please resolve the issue on hand or ill just get some one that can provide me with the services i need.

Good afternoon hallopeter

Its 2 days later and my met speed is still low.
I was called and they told me the "did" fixed the tower.
But yet my upload an download speed is pathetic.

They are a verby bad provider and yet they just tell you its fixed or sorted out.They are waisting my time and im starting to regred using Rain for a provider.

And looks like managment also does not care about the clients.

Why run a business if they cant keep any client happy...
I cant even use the net for work.

I was told on the rain im going to get 100+ up and down but its just a waist of good hard earn money.