Useless and ***********!

Tshiamo Motau *** *** I lost my SIM card on Friday and I requested a new SIM card on Monday and the ONLY PERSON AT RAIN SUPPORT CENTRE THAT KNOWS HIS DAMN JOB IS Sibongile Mkhize who helped me get my sim swap done and my sim was delivered by Ram on Tuesday 9/3/21 at 14:21pm

It’s been over 24 hrs and my SIM card is not active after doing everything your 15 call centre useless people told me to do.

One said I shouldn’t wait more than 2hrs it will be active, another said 2/24hrs it’s well over that,today they tell me 24/48hrs so tomorrow should I expect a 72h waiting story?

There is noway for me to track the progress of my sim swap activation and I’ve paid my monthly billing. IM WORKING FROM HOME HONESTLY!!! I’m not asking for brain surgery just for someone to activate my simcard.

Rain South Africa your service is poor and staff ***********. Why do I have to explain the same DAMN STORY TO EVERY CONSULTANTS DONT YOU KEEP SYSTEM NOTES!!!

This is by far the worst company let a long a communication company I’ve ever come across that sucks with support communication and the internet is lacklustre! it’s time to move on!