LT
Lungisani T

1 reviews | Active since Aug 2022

15 Aug 2022, 14:34

Useless and full of empty promises!!!

This is now the 3rd week running around in circles with the customer service trying to get a new 5G sim activated. Everytime I contact them whether via a call or submitting a ticket via the portal I keep getting an empty promise of a call from a technician which never happens. What does a one have to do to get anywhere with this service provider!?

0
Replies (2)
Rain
Rain's reply15 Aug 2022, 14:37
Official
Hi Lungisani.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.
LT
Lungisani T's update17 Aug 2022, 17:49
Reviewer Update
Hi there.

I just received the new SIM and the outdoor unit. What's the next step?