HL
Hennie L

1 reviews | Active since Jan 2023

13 Jan 2023, 12:30

USELESS

This is the worst service provide in the history of mankind. I joined on December the 13 2023. I was sent my rooter and sim card. I tried it and it did not work. After many phone calls to the call centre I was still not connected. The employees in the call centre tells you someone will call you back but no one does. They also put the phone down. Then I got through to someone who said my sim card is faulty and they sent me a sim card 7 days later. I tried it and it worked for 12 hours. After more calls still not connected. Last Friday a technician said my rooter is broken and I will receive one in 24 hours. It has been a week and a lot of phone calls but no rooter. I work from home and need wifi. I have lost 1000's of rands due to this useless service provider. Please do not support them

0
Replies (2)
Rain
Rain's reply13 Jan 2023, 12:47
Official
Hi Hennie.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
HL
Hennie L's update13 Jan 2023, 14:04
Reviewer Update
Good day
No. It is Doonside and not Athlone Park.