1 reviews | Active since Nov 2016

07 Aug 2023, 13:51

Useless

If i could give less than 1 star i would! Since my previous review here we have not had 1 day with uninterrupted connectivity. You speak to the call center and they say that you are connected to the tower but yet on the router i can see that is says "NO SERVICE"! These people think you are uneducated and stupid. I have had it with this service provider. Nothing gets resolved yet you have to pay. But what did i expect hey!

0
Replies (5)
Rain
Rain's reply07 Aug 2023, 13:54
Official
Hi Jacques

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

's update07 Aug 2023, 14:10
Reviewer Update
Corner of Bodley rd and Falkirk rd, Northern farm
's update07 Aug 2023, 15:17
Reviewer Update
Hi
I have rebooted the router several times 10 min after our call and still no joy
's update07 Aug 2023, 16:13
Reviewer Update
S 25°53'57,18948",E 27°58'50,0988"
's update07 Aug 2023, 18:26
Reviewer Update
The router finally connected to your tower at 17:00 but has been disconnected again now at 18:26