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Eric
1 reviews | Active since Apr 2025
06 Aug 2025, 15:44
Useless *******.
DO NOT trust these people, they take your money and DON't deliver ANY service or hardware and then take more than 2 months to process a simple refund.
Their billing department is actually sales and NOT billing and nobody is able to assist..... So if you have money to throw away.... Go ahead.
The worst service I have EVRE encountered.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
06 Aug 2025, 16:04Hi Eric
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Aug 2025, 16:04
Official
Hi Eric
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
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Eric's updateReviewer Update
06 Aug 2025, 16:07Well that I've heard before as well. Still waiting for a phone call from the billing department since Saturday....
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Eric's update06 Aug 2025, 16:07
Reviewer Update
Well that I've heard before as well. Still waiting for a phone call from the billing department since Saturday....
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Eric's updateReviewer Update
06 Aug 2025, 16:41Your response proves my point, I have not provided any details about the account.... You simply assumed.
I sent the details privately.
I sent the details privately.
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Eric's update06 Aug 2025, 16:41
Reviewer Update
Your response proves my point, I have not provided any details about the account.... You simply assumed.
I sent the details privately.
I sent the details privately.
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Eric's updateReviewer Update
07 Aug 2025, 14:32So, after shouting, threatening and now going to the public domain, does RAIN decide to do something.
The refund has been processed albeit a month late.
It will cost you more to get the refund in calls, and time so save money and STAY AWAY!!!
The refund has been processed albeit a month late.
It will cost you more to get the refund in calls, and time so save money and STAY AWAY!!!
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Eric's update07 Aug 2025, 14:32
Reviewer Update
So, after shouting, threatening and now going to the public domain, does RAIN decide to do something.
The refund has been processed albeit a month late.
It will cost you more to get the refund in calls, and time so save money and STAY AWAY!!!
The refund has been processed albeit a month late.
It will cost you more to get the refund in calls, and time so save money and STAY AWAY!!!
Rain's replyOfficial
07 Aug 2025, 15:15Hi Eric
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Rain's reply07 Aug 2025, 15:15
Official
Hi Eric
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Thank you for the prompt response, we are glad we could assist
Regards
Rain