LR
Lebogang R

1 reviews | Active since Jul 2015

26 May 2022, 10:13

Useless

Like rain works very hard at being bad, from the service, to customer service, etc How can you not have a turnaround time of fixing and issue and also keep a client holding for 5 minutes plus before assisting

0
Replies (5)
Rain
Rain's reply26 May 2022, 10:36
Official
Hi Lebogang 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
LR
Lebogang R's update26 May 2022, 11:04
Reviewer Update
I am still waiting and no communication has been done, please advise on turn around time and by when i should expect feedback
LR
Lebogang R's update26 May 2022, 12:18
Reviewer Update
My service is down and my debit date is suppose to be the 1st
I was told it would be up and running by now by a call centre agent but its been more than 2 hours now
LR
Lebogang R's update26 May 2022, 14:09
Reviewer Update
Hi

I initially changed it to the 23rd and i was advised that on the 1st the prorata amount plus the monthly deduction will be done, so i dont understand now
LR
Lebogang R's update26 May 2022, 16:50
Reviewer Update
Hi
It was done today this morning around 10.15am or so