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JU
John U

1 reviews | Active since Sept 2017

01 Jun 2024, 10:36

Use rain at your peril !

Shocking understaffed call centre !

Avoid Rain at all costs

John ***

0
Replies (5)
Rain
Rain's reply01 Jun 2024, 11:15
Official
Hi john

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
JU
John U's update01 Jun 2024, 15:45
Reviewer Update
If you look above my shocking review of rain
You will see many good reviews - don’t believe any of them .
Assume like I do that they are all listed by rain - very sad
JU
John U's update01 Jun 2024, 15:46
Reviewer Update
Am surprised that rain are still in business !
JU
John U's update01 Jun 2024, 15:48
Reviewer Update
Your call centre is Di’s functional, understaffed and a waste of your customers time
Rain
Rain's reply01 Jun 2024, 17:01
Official
Hi,

We are always looking to improve your experience.

Please let us know if there is any particular incident or issue you need assistance with so we may look into it.

Regards,
rain.