NS
Nomveliso S
1 reviews | Active since May 2009
19 May 2025, 09:16
URGENT REQUEST FOR INVOICE COPY
My account was debited R625 in April, but for some reason, the invoice is not included in my account transaction history. I have made numerous calls to Rain requesting that they email me a copy of the invoice and have also sent messages via WhatsApp, but my query remains unresolved. If there was a system issue in April, Rain should at least send me a receipt.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
19 May 2025, 10:03Hi Nomveliso,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your invoice query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your invoice query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply19 May 2025, 10:03
Official
Hi Nomveliso,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your invoice query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your invoice query and will be in touch with you to assist further.
Thank you.
rain.
NS
Nomveliso S's updateReviewer Update
20 May 2025, 10:27Good day, I have not yet received the invoice for April. Could you please have someone from your accounts department confirm via email that my bank account has been debited R625 , and Rain is unable to issue invoices due to technical errors? I would appreciate that information as well. Thank you.
NS
Nomveliso S's update20 May 2025, 10:27
Reviewer Update
Good day, I have not yet received the invoice for April. Could you please have someone from your accounts department confirm via email that my bank account has been debited R625 , and Rain is unable to issue invoices due to technical errors? I would appreciate that information as well. Thank you.
NS
Nomveliso S's updateReviewer Update
20 May 2025, 11:08If that's the case, can you send me the February 2025 invoice please?
NS
Nomveliso S's update20 May 2025, 11:08
Reviewer Update
If that's the case, can you send me the February 2025 invoice please?
NS
Nomveliso S's updateReviewer Update
20 May 2025, 12:52Kindly email me invoice number ***2, as mentioned above. There is no invoice that was generated on 2025-01-31; the only invoices on my account billing section are ***9, ***2, and ***9. Urgently, please.
NS
Nomveliso S's update20 May 2025, 12:52
Reviewer Update
Kindly email me invoice number ***2, as mentioned above. There is no invoice that was generated on 2025-01-31; the only invoices on my account billing section are ***9, ***2, and ***9. Urgently, please.