CC
Clinton C

1 reviews | Active since Mar 2020

25 Jun 2025, 14:40

Urgent Complaint Regarding Unresponsive After-Sales Support

I am extremely disappointed with the complete lack of after-sales support. Despite submitting multiple support tickets and making repeated phone calls, I have not received a single response. The absence of any acknowledgment or assistance is unacceptable and reflects a serious failure in customer service.

If this is not resolved immediately, I will be terminating my relationship with your company at the earliest opportunity and will not hesitate to share this experience publicly.

0
Replies (1)
Rain
Rain's reply25 Jun 2025, 15:53
Official
  Hi Clinton 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.