DM
Dominic M
1 reviews | Active since Jan 2024
25 Jan 2026, 09:38
Upset rain client
Hi please help rain had debited twice of my account for a router they said themself was not working the whole of December I was debited for an old router and a new router even after I did not have internat the whole of December I am still being charged how when you guys are the ones that said I should go to my nearest rain store to to get it fixed or swap it out because you said that it was not working now im being charged twice
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
25 Jan 2026, 10:09Hi Dominic
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply25 Jan 2026, 10:09
Official
Hi Dominic
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
DM
Dominic M's updateReviewer Update
25 Jan 2026, 10:17Hi thank you so much I will sign in and let you know
DM
Dominic M's update25 Jan 2026, 10:17
Reviewer Update
Hi thank you so much I will sign in and let you know
DM
Dominic M's updateReviewer Update
25 Jan 2026, 10:28 Hi thank you i appreciate it I want to ask if the second amount was reversed and if it was when will it reflect on my side
DM
Dominic M's update25 Jan 2026, 10:28
Reviewer Update
Hi thank you i appreciate it I want to ask if the second amount was reversed and if it was when will it reflect on my side
DM
Dominic M's updateReviewer Update
25 Jan 2026, 15:35An amount of R1,114 was debited on my account I was charged 2 times 1 for a new router and 2 for the old route now I don't understand how I am charged for a router or rather internat that I did not have for the whole of december.
DM
Dominic M's update25 Jan 2026, 15:35
Reviewer Update
An amount of R1,114 was debited on my account I was charged 2 times 1 for a new router and 2 for the old route now I don't understand how I am charged for a router or rather internat that I did not have for the whole of december.