Upset

Used rain router every month and I reported a problem and being ignored for some reason, what i know is that when you don't pay they disconnect, so after having a problem with the router,I started communicating because someone n the phone promised to get back to me which they didn't, I kept the communication and only received reference numbers on the message that they will get back to me. I decided to stop paying hoping they call.it took time and what surprises me us that they didn't switch off the outer and keep billing me.after months they decided to call and I told them to disconnect as I bought another router,rain also ignored that and kept on billing me,switching the router on and off.i don't know what to do with this thing