Hellopeter
Share Your Experience
ER
Elmarie R

1 reviews | Active since Jul 2020

27 Jul 2020, 12:47

Upset Customers

There is no network in Koster North West what is the problem can you please help because I'm not the only one struggling with your Network please assist us we can't pay for something that we do not use Koster North West please help

0
Replies (5)
Rain
Rain's reply27 Jul 2020, 14:09
Official
Hi Elmarie,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mmaphefo
ER
Elmarie R's update27 Jul 2020, 14:19
Reviewer Update
Thank you very much we appreciate it!
ER
Elmarie R's update27 Jul 2020, 17:58
Reviewer Update
Still nothing
ER
Elmarie R's update28 Jul 2020, 12:04
Reviewer Update
This is unacceptable!!!! We pay for a network that is not working and a business that does not respond back with answers but your company take our money and responds very quickly when you want to purchase the product but after that you never get feedback. I feel it's heavy unfair. If this continues the company will lose a lot of customers/clients.

And I think we must get what we pay for. I don't know what to do anymore to get help except for me to cancel this

Why don't they answer????????

Is this how you run a business!?!?!?!?
ER
Elmarie R's update29 Jul 2020, 08:35
Reviewer Update
YOU NEED TO SEND SOMEONE TO KOSTER SO THAT THE PROBLEM CAN BE FIXED PLEASE THAT'S ALL THAT I THINK MAY HELP