Upset client

Item: Rain
Rating: 1
Author: motlalepula R

I was told my router would be getting delivered this week but it's Thursday an I've had zero communication from rain. My connection is still off weeks later so its about to be a month without connectivity. I'm honestly frustrated at this point

Helpful (0)

Replies (4)

Rain's replyOfficial

12 Oct 2023, 10:23

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.

Rain's reply12 Oct 2023, 10:23

Official

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.

Rain's replyOfficial

12 Oct 2023, 10:26

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.

Rain's reply12 Oct 2023, 10:26

Official

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.

motlalepula R's updateReviewer Update

12 Oct 2023, 16:38

Hi so I was told I would be getting an sms or email with a link confirming when my router would be delivered but I got nothing

motlalepula R's update12 Oct 2023, 16:38

Reviewer Update

Hi so I was told I would be getting an sms or email with a link confirming when my router would be delivered but I got nothing

Rain's replyOfficial

26 Oct 2023, 14:30

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.

Rain's reply26 Oct 2023, 14:30

Official

Hi motlalepula Ratsaka

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.

Thank you. rain.