upset

good day im so upset please dont advertise promotions then after purchase the whole sale is more than what you budget i thought this were a good thing but definitely nothing worth looking for no statement even just a purchase from you account without letting you even know anything im so disappointed in this company the package said R249.00 THE BILL IS R533.00 MORE then the budget its lockdown realy thought is something good we not even working but you feel like deducting all your money without letting me know i cant even excess my account for the last 2 weeks been asking for password but no reply on this but you know when to deduct the money without letting the customer know your im upset its 3 weeks now still no answers on anything......

please remove me from this rain thing i will join something else were people do communication .