DK
Dennis K
1 reviews | Active since Sept 2018
03 Aug 2020, 09:43
Upgrade to 5G
I have inquired with regards to how it works to generally upgrade to 5G package a month ago and never got a refund response. Ticket # ***.
I now have been charged on my current package of 479. Please assist with the upgrade, can I cancel and upgrade
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Rain's replyOfficial
03 Aug 2020, 09:50HI Dennis
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply03 Aug 2020, 09:50
Official
HI Dennis
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima