Upgrade.

Rain is the absolute WORST service provider! They're hemorrhaging customers left and right, and it's no wonder why! They 'upgraded' my plan without my consent, supposedly as a 'thank you' for being a loyal customer. But what did I get? THREE IDENTICAL ROUTERS! Can you believe it? They promised to change the third one, but nope! Same useless router. And don't even get me started on their empty promises and insincere apologies. I'm a student, and my family relies on a stable internet connection for work. But did I get compensation for the inconvenience? NO!

And then they have the nerve to tell me that you use services first and need to pay afterwards? Are you kidding me?! What kind of ridiculous business model is that?! If I were a ****mer and I just use their services and skip paying at the end of the month! Wouldn’t I be in-debt to Rain ***ing them)? But no, they're quick to deduct money from my account. Unbelievable!

I demand a refund, but do they care? Nope! I'm left with no internet connection in the middle of the month, despite paying for their subpar service. I had to borrow money to get a stable connection from another provider. Rain can kiss my loyalty goodbye! I'll never recommend them to anyone. Good riddance!