JO
Jan O

1 reviews | Active since Aug 2013

02 Jun 2022, 22:24

************* consultants

Good dag Normally I can suspend my usage with rain and disconnect the service from my app like I wanted. Nowadays there is only a option to cancel the sim. I called in and ask to have my account suspended last month and i was told they will sothat I can use my sim in the future when i want. But on the 1st of the month my sim was still working and I refuse to pay the service this month after I have already made arrangements to suspend my account.

0
Replies (1)
Rain
Rain's reply03 Jun 2022, 08:04
Official
Hi Jan 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.