Unstable service - useless for streaming or business

My Rain service started in September 2024 and all went well until about 18 December when a thunderstorm hit the area where I live. After that the service went down intermittently. I reported it an every time the advice is that I should move my modem to a better spot. This does not make sense, as the modem worked well where it was for almost 4 months. I eventually did move the modem around, with absolutely no improvement in stability. I advised Rain about this in a response to their support e-mail. I have not received any further responses from them. I would have liked to speak to someone about the issue, but it is impossible to get through to the Rain support center. Nobody ever called me to discuss the issue - only e-mails. At present I am trying to stream a Netflix series, but the internet fails every 7 minutes or so. The frustration of this prompted me to write this review. I work from home and Teams calls are almost impossible to conduct. My image with clients is at stake with this poor service. Sorry Rain, but your service is pathetic. At present ( January 2025) it is almost as stable as a one-legged chair.